How to get refund

Travisbennet
New Community Member
I ordered a bike from some company and didn’t have a PayPal account set up so I checked out as guest I’ve emailed the company several times and have t heard back and when I try to look it up on pay pal since I used guest check out it isn’t on my account history and I can’t seem to talk to anyone at pay pal how do I get a hold of a human to figure out how to get my money back
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Travisbennet 


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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