I received and invoice from Direct Relief for $35 to help those affected by California wildfires.

[SF_RodT]

Hello Community,
I received an invoice from Direct Relief for $35 to "help those affected by wildfires". I did not order anything from anyone in the US. I live outside the US. It is marked as pending, and I have no intention of paying it willingly. Is this fraud? A scam? I tried to open a dispute and was not able to. What is this? Am I obligated to pay it? Thank you all for you help. Has anyone else received this invoice? I changed my password immediately.

[ted321]

You can go into your paypal account and cancel the pending invoice.

[WindyWeather22]

My daughter has tried and can't and Paypal won't do it for her either, so she's going to cancel her account as she feels that the account isn't safe

[Sheaness]

Once reading her to go to the website vs the app I did that and was able to cancel the invoice.  It was not clear at first how to cancel and I am not happy that Paypal has let this happen and am thinking I need to close my account for a while. 

[casselantiques]

How do you cancel these?  I've received two.

[Mastergunner]

I was surprised to find the same thing. I had to use a laptop computer to get into PayPal and found a "cancel" button on the full website. I clicked on it and the invoice was cancelled. I hope that helps you.

[SF_RodT]

I found a void option on the Paypal website on my Activity list and voided it. I suspect an email list has been hacked and used for this purpose. Demanding charity is shameful.

[sjkst14]

I had the exact same issue, and was able to cancel the invoice.  Either Direct Relief is sending unsolicited invoices or a hacker is using their name to scam people, either is unacceptable.  

[Temp20200923a]

Why isn't Paypal shutting this down immediately? Surely it is illegal to send an invoice for a 'product' you never requested? I'm assuming this is a total scam and the money is going directly into someone's pocket. If it is a legitimate charity, it should be shut down for criminal business practices. Preying on people who might want to help and trying to get them to think they promised something when they didn't is a scam, pure and simple, no matter who is running it.

Of course, individually, we can cancel the invoice, but that isn't a solution. It seems as if Paypal is willingly going along with this. I tried reporting this through the usual Paypal channels and the system breaks down at some point in trying to report it, so you can't even do that!  SHUT THIS SCAM DOWN NOW!

[srrosey]

Based on my prior experiences with Paypal, then tend to protect the fraudulent party over the inconvenienced user.  At the start of "safer at home" the number of merchants that took advantage buyers and Paypal forced us to go through our banks instead of refunding the money outright.