Letter of Authorization - Signatory is not the authorized person

[JK89]

Hi - we keep on submitting the "letter of authorization" but failed. 

The status showed the Signatory is not the authorized person. But we don't understand, the document was signed by CEO (Owner). 

The signatory, CEO (who signed) have the right to authorize any personnel to use the PayPal. 

Anyone can help? Really urgent. Thanks so much! 

[rudolfryanperez]

Having the same problem, tried calling them but it is very difficult to even speak to a rep. I am the owner and I need to authorize myself, I sent all the documents but they replied I am not authorize.

[Forizon]

Same problem, i am the owner, i signed the LOA but Paypal keep saying the "The signatory is not an authorized person".

They also said " This document is required only if the individual operating the PayPal account is NOT listed on the business ownership/registration documents.".

For my case, i am the business owner and i am operating the Paypal account by myself. So by right i should not have to submit any LOA at the first place. But Paypal kept asking me to submit the LOA and kept rejecting it.

I have no idea what Paypal wants.

Anyone has any idea what to do?