PAYPAL *ESTOCKS USA San Jose, CA, US

raulitob
Contributor
Contributor

I just got almost 400$ removed from my Bank account from this Merchant

 

PAYPAL *ESTOCKS USA San Jose, CA, US

 

I was told by my bank that this is legitimate.

I did not authorize this transaction.

Can some one verify if this is real?

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@raulitob 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

If not then try this.............

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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