PAYPAL TOOK 59.99 OUT OF MY CHECKING account

marianna1225
Contributor
Contributor

PAYPAL TOOK 59.99 OUT OF MY CHECKING ACCOUNT FOR A SERVICE THAT I DID NOT AUTHORIZE. I CONTACTED PAYPAL AND TOLD THEM THAT I DID NOT AUTHORIZE THE CHARGE AND THEY DID NOTHING. SO, I CONTACTED MY BANK AND THEY HAD TO REVERSE THE AMOUNT BACK TO PAYPAL FOR PAYPAL TOLD THEM THAT I AUTHORIZED  THIS CHARGE AND THAT IT WAS MADE BY ME. SO I'AM OUT 59.99 FOR A SERVICE THAT I DID NOT AUTHORIZE . THIS IS UNFAIR. HOW DO I GET MY MONEY BACK ???? I CONTACTED THIS COMPANY AND THEY TOLD ME THAT IT WAS REFUNDED BACK TO PAYPAL. I HAVE BEEN SCAMMED. 

MARY DAVIS 

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@marianna1225 

 

Check if you had a subscription set up...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.
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marianna1225
Contributor
Contributor

No, I did not have a subscription, it was canceled  long ago.

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marianna1225
Contributor
Contributor

Thank you, I will check on this.

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marianna1225
Contributor
Contributor

KUDO, YOUR INFO HELPED ME. BUT PAYPAL NEEDED TO ALERT ME BY PHONE  FOR EACH TRANSACTION BUT THEY DID NOT. THEY TOOK MY MONEY AND NEVER TRIED TO GET IT BACK FOR ME. IT IS MY OPINION THAT THEY FAILED TO DO THEIR JOB. THE SELLER GAVE ME THE REFUND TRANSACTION NUMBER THAT THEY SENT TO PAYPAL ON 2/4/2020. I WILL BECAUSE OF THIS CLOSE MY PAYPAL ACCOUNT. THIS IS JUST WRONG. THANK YOU FOR YOUR ADVICE. MARIANNA 1225

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marianna1225
Contributor
Contributor

THANK YOU FOR YOUR INFO. IT DID HELP ME. MARIANNA 1225

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