Paid for Services not rendered

jadesm330
New Community Member

I paid for a service and never received the actual service.  I tried putting in a dispute for suspicious activity but I believe that was the wrong route.  

 

I have text messages between the seller and myself.   Upon further investigation I realized that the services being sold are actually under the Prohibited Activities section of the Acceptable use policy.  

 

While I am not proud of this transaction (actually really embarrassed), the bottom line is I purchased a service and that service was not rendered.   Please advise. 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@jadesm330 

 

Contact customer service and report that you disputed under the wrong reason:

 

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. 

Say "Live Agent" to the automated recording.

If you do get a rep that you aren't comfortable talking with, or can’t assist, hang up and call again.  

 

Or private message via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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