PayPal happy to return Fake Cartier ring to Seller after being sent in error

Rallyebaz
New Community Member
Please can someone help. Bought Lego from China and Seller sent a fake Cartier Love Ring instead. Set up a PayPal dispute and PayPal agreed full refund if I send the fake ring back to the seller. On top of that the return address is in Chinese and case closes tomorrow due to waiting for days for PayPal to translate the address. Surely it's not legal either for me to send a counterfeit ring back
Login to Me Too
2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Rallyebaz 

 

Google translate the address to English, then google map both the English and Chinese address to see if they match. Put Chinese address on the package as well.

 

PayPal has a return shipping refund program for future purchases if this return is not eligible:

https://www.paypal.com/uk/webapps/mpp/refunded-returns

 

If PayPal dispute fails, see section 2, e:

https://www.paypal.com/uk/webapps/mpp/ua/buyer-protection

 


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Rallyebaz
New Community Member
Thanks for the fast response although this address does not match the address on the original jiffy envelope or even a person's name
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.