I had a call from Paypal noting that there is a potential unauthroised transaction of c. $1,400. I told them I didn't authorise this transaction and I cannot see this activity when I logged in. They asked for my email address to verify my details. I refused to provide this as I'm not sure if this was a scam or not.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. Or 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
