Hi All, I booked a transfer through Hoppa and paid by Paypal. Hoppa contacted me to say their supplier needed more details of my resort apartment address (Greek Post Code) but to add this I'd need to cancel my original booking and make a new one. I cancelled and when I came to re book the price had gone up 20% ( this was only the day after the original) so I didn't bother and asked for a refund. Hoppa say they'll allow free cancellation up to 48hours before your holiday - this booking was for September , so well in time limit. Hoppa are not answering my emails but are sending me , and probably everyone on their books, emails virtually begging people to buy vouchers for future transfers from them. From that I'm surmising they are in difficulties. My problem is I thought I'd be covered by Paypal for this but they keep denying my claim even though I have sent them a copy of the email with proof of Hoppa's cancellation policy Stating 'This decision was made because your billing dispute doesn't match our qualification for a billing dispute'. Paypal have not even offered to contact Hoppa. What else can I do?
