Refund for Ryanair flight

Devlino
Contributor
Contributor

Ryanair have cancelled my flights for 2 days time, impossible to contact them, refund form constantly throws an error up,can refund be claimed back through Paypal?

Login to Me Too
33 REPLIES 33

oranze
Contributor
Contributor
After 1.5 months after dispute start I have called to paypal helpline and explained what Ryanair not answering fully and this is out of EU convention what Ryanair must make refunds in 7 days after refund request was send. In same day I create a post on Paypal facebook page with case number what Ryanair out of law's and prolongation of dispute is illegal and by thus actions Paypal cover illegal activity of Ryanair
Login to Me Too

Devlino
Contributor
Contributor

PayPal have refunded...thanks all.

Login to Me Too

FrancisK9
Contributor
Contributor
Well done. I gave up on PayPal. But I was offered a voucher by Ryanair and have accepted it. I spent it this morning on another trip in May 2021.
Login to Me Too

ElleF
Contributor
Contributor
I have opened a case, did you have to escalate it to get the refund ?
Login to Me Too

scottycross
Contributor
Contributor

Yes escalate the case, Paypal will pursue the claim for you and you'll eventually get your money back. Ryanair will come back saying they offered you a voucher but tell them you declined it and you want a refund which you're totally entitled to. Be patient, you'll eventually get a refund, I got mine this week.

Login to Me Too

Kunami
Contributor
Contributor

Well, Ryanair is responding now; so maybe you just have to be a little patient. You can get your money back or a voucher. It is up to you.

Login to Me Too

scottycross
Contributor
Contributor

They respond but drag the process out saying you can get a refund after lockdown ends as you'll be placed in a queue. They give no date or any helpful information, they're just illegally holding your money so definitely go through Paypal as they'll actually get it back rather than waiting more months.

Login to Me Too

ErikLe
Contributor
Contributor

Well I guess that Paypal handles different accounts differently, because my case was flat out rejected by them with no means of appeal.

Login to Me Too

luism17
Contributor
Contributor

i receive my refund today through paypal, i open claim on 30 april 2020

 

Login to Me Too

AlexExeter
Contributor
Contributor

Have you all escalated your dispute to claim?

I never had this option in the resolution centre. When I "view" my case in the resolution centre is under review from PayPal with a resolution date in few days from today. Should I just wait?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.