Refund for Ryanair flight

Devlino
Contributor
Contributor

Ryanair have cancelled my flights for 2 days time, impossible to contact them, refund form constantly throws an error up,can refund be claimed back through Paypal?

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KGonzaga
PayPal Employee
PayPal Employee
Hi @Devlino, Thank you for using PayPal. To answer your question; yes, you can definitely get your refund through PayPal provided that the transaction was completed through PayPal. If contacting the merchant is out of the question, we could try and file a dispute case through the resolution center. Please check the article for reference: https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-describe... Hope this helps.

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33 REPLIES 33
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KGonzaga
PayPal Employee
PayPal Employee
Hi @Devlino, Thank you for using PayPal. To answer your question; yes, you can definitely get your refund through PayPal provided that the transaction was completed through PayPal. If contacting the merchant is out of the question, we could try and file a dispute case through the resolution center. Please check the article for reference: https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-describe... Hope this helps.
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FrancisK9
Contributor
Contributor
I tried this but my dispute was automatically rejected by PayPal because I paid for the ticket just over six months ago. Problem not solved.
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Kunami
Contributor
Contributor

Hello,

my flight was cancelled too on march 2020 and I payed for the tickets on January 2020; now I would like my money back but Ryanair is not responding at any request.

Now I would like to know, is it worth to apply for a claim?

Has anyone got a refund for Ryanair cancelled flight?

What does Paypal say about this?

Anybody from Paypal assistance can help us?

Thank you.

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Devlino
Contributor
Contributor

I have applied through the resolution centre but PayPal keep changing the estimated case resolution, I'm on the 3rd change now, it moved from April to May 3rd to May 10th, no explanations, I suspect it will move again.

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Devlino
Contributor
Contributor

Resolution date changed for the 4th time, it's a joke.

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FrancisK9
Contributor
Contributor
PayPal are not interested in actually helping us....
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mccyberchris
Member
Member

Mine changed from 20th May to 11th June!! If they keep pushign it will be more than 6 months since I made the purchase. Ryanair have said they will refund me but that was in March and heard nothing since.

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Devlino
Contributor
Contributor

Well the resolution date has moved 5 times now, can you explain this, tried pp chat but gave up after 5 hrs waiting, then got a reply 2 days later saying virtually nothing and no real answer.

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oranze
Contributor
Contributor

Same situation,

Ryanair chat is offline, hi not taking a phones, refund buttons on ryanair.com just not working (return all time 404 error by Ajax web call). Hi not answering for emails. Company just won't make refunds for a customers. I'm like a web developer can easily say what refund mechanism on site just switched off.

Already from 17.March waiting dispute result from Paypal

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