Spam blink camera and resubmitting a case

[Anthonyjg03]

I thought I was getting a decent deal for a blink camera, website looked legit. Long story short I paid with PayPal and realized shortly after it was a scam. I filed a claim and was denied because the seller sent a bogus USPS tracking number stating it was delivered to the town I lived in.( It did not state my actual address) i contacted USPS to see if it was in fact delivered to cancel my claim and put my spam suspicions to rest. The USPS person told me it was not my address it was delivered to and could not disclosed the address for security reasons. I then replied to the seller for the shipping label with the address and the email address my “confirmation” number came in, is no longer active. I need to resubmit my claim with PayPal. I need to talk to someone from the company.

[kernowlass]

@Anthonyjg03 

Paypal is just a payment processor that gives you 'some' buyer and 'some' seller protection.
So disputes for non receipt of item are mostly automated. Seller provides tracking that shows delivery = seller wins.
So then its your turn to do some work to assist Paypal in recovering your purchase price from your seller.

Firstly ring customer services and tell them that the number is fake or that the item was shown as shipped before you purchased it. With that information they may well just issue you a refund.

Secondly if they don't then... APPEAL
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address. THEY DON'T HAVE TO SAY WHICH ADDRESS IT WAS SENT TO, JUST THAT IT WAS NOT DELIVERED TO YOUR ADDRESS.

Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click contact at the bottom of the page, or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.

[Riddick06]

I thought so too, they sent me what looks like a little black Lego SAD I got my money back if it helps home depot has them on sale