TeeChip scammed me, PayPal help!

[CkwPenny]

I know other people have had problems with TeeChip, but I'm bringing it up again because it doesn't seem like the issue has been addressed. They refuse to give me a refund for a poor quality and damaged product, and since PayPal continues to be affiliated with them, I'm starting to wonder if PayPal should honor the refund. I have this product in the package ready to go back, just as I recieved it, and TeeChip continues to say a refund "isn't possible", and they'll send me another reprint of this crap "custom" poster instead. Well that's **bleep**, I don't want another one, I want a refund! The product was not at all worth the cost. They took my money, they can give it back! I literally feel like I'm being robbed. PayPal (WHO WE AS CONSUMERS TRUST!) should disassociate themselves from TeeChip immediately. They clearly used PayPal to scam myself and countless others. If you can't help, then please tell me who can!!

[kernowlass]

@CkwPenny

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

[Pldawson]

They scammed me I paid them on may 20 2020 by paypal I have contacted them n sent copies of receipt from paypal my bank statements with transaction information They wont respond but they blocked me so I cant contact them I asked for a refund

[Florcita3777]

Same here!! No way to get a refund, I didn't get the product and over the chat they keep saying that it's been processed

[Boucher2005]

same here! I didn't receive my order. It's been 8 months. I was told that due to covid it would be a wait. So I waited....and waited...and now it's too late for the bank to refund me and there is no way to contact them for a refund! I had an order or 112 dollars! I'm **bleep**.