Unauthorized transactions

doralan
New Community Member

PayPal dealt with my four unauthorized transactions and credited the amounts very quickly, but my account is still suspended. Email from PayPal states "Please note we were unable to undo the unauthorized changes made to your account (what changes?) within our system. Log into your PayPal account and undo the changes to your account.  If you have any issues completing these actions, please contact us."  Every time I try to log into my account I'm asked for a new password. I have so far entered five different passwords!  I cannot find any way to "undo" changes.

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@doralan 

 

Best to call and speak with PayPal customer services:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option since you are locked out or having problems logging into account.

 

Say "Live Agent" to the automated recording.


Kudos & Solved are greatly appreciated. 🙂
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