I paid £43+ via payPal on 16th December. The delivery date was quoted as end of January. Nothing has arrived, so I emailed the seller on the address PayPal supplied. This came back as 'cannot be delivered' (twice).
I cannot find out how to escalate this claim, and I'm worried as I have read trustpilot reviews from others about this seller - IrisRuby - which are the worst I have ever seen! (And completely different to the reviews I read prior to purchase!)
I'm sorry to hear that you have not received your item from a seller who has stopped communicating with you. To escalate a dispute to a claim, please follow these steps.
I hope this helps!
Olivia
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