What exactly does the PayPal guarantee covers?

Cingal
Contributor
Contributor
I’m thinking about buying a Nintendo Switch from a lady on fb market. She’s offering shipping so I’ll be willing to buy only thru PayPal payment type. My question is if there’s anything wrong and I decide to file for a refund would PayPal cover me?
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Cingal 

 

It's called Purchase Protection. There is no guarantee. The "protection" has terms and conditions with limitations. It don't cover everything and in certain circumstances, you can lose the protection or the dispute.

 

Please read Buyer Protection terms:

https://www.paypal.com/webapps/mpp/paypal-safety-and-security

 

PayPal has a return shipping refund program for purchases:

https://www.paypal.com/webapps/mpp/refunded-returns


Kudos & Solved are greatly appreciated. 🙂

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cingal 

 

Why don't you actually go and read the small section on buyer protection in paypals user agreement so that you can risk assess your own transactions?

Paypal guarantees nothing, they give you 'some' buyer and 'some' seller protection but its up to you to decide who you buy from and what item you purchase.


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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Cingal 

 

It's called Purchase Protection. There is no guarantee. The "protection" has terms and conditions with limitations. It don't cover everything and in certain circumstances, you can lose the protection or the dispute.

 

Please read Buyer Protection terms:

https://www.paypal.com/webapps/mpp/paypal-safety-and-security

 

PayPal has a return shipping refund program for purchases:

https://www.paypal.com/webapps/mpp/refunded-returns


Kudos & Solved are greatly appreciated. 🙂
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