ebay scam

EpiOscar
Contributor
Contributor

hi, i just bought some toys from ebay,
"Funko Pop Dragon Ball - Goku and Flying Nimbus Orange Suit Exclusive #<removed>" and Paid US $59.00 with PAYPAL on Sep 09, 2018 16:23 MYT, the Estimated delivery: Thu. 20 Sep. - Tue. 2 Oct. but until now, i still not received, seller also do not provice me any tracking number since he said, economic shipping do not have tracking number.. when i check at his page, have a negative feedback that said he is scammer.

PayPal Transaction ID: <removed> use mastercard credit card..

 

help me to solved this please

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4 REPLIES 4

EpiOscar
Contributor
Contributor

Hi, good morning all,

i new here, just want to know, how can i do a report for ebay scam,

since i made a payment thru credit card,

ebay just provide a transaction ID. 

 

please mate, 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@EpiOscar

 

Can you not raise an Ebay dispute?

If not then...

Contact your card issuer and do a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@EpiOscar

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.
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EpiOscar
Contributor
Contributor

hi.. i tried it before, but the transaction was not appear at my list of transaction..

this is because i am using credit card for the payment thru ebay..

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