how can i contact PayPal to add additional information to an existing seller dispute?

[LJSFrance]

I have an existing dispute open. I have additional evidence that proves the supplier is dishonest. Because I have already opened a claim I cannot use any of the provided options to contact paypal. How can I contact Paypal to provide this information?

[kernowlass · Accepted solution]

@LJSFrance 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.