permanent limitation for twitch donation? no help on support, stranded abroad

[lydiaviolet]

Hey !! I am in desperate need of help.... 😞

I'm a twitch streamer, only 18 years old but I moved abroad to stream on ywitch.tv (and the primary way to make money is through paypal).

So all was well, and I've started growing on twitch a lot so for my privacy I made a new paypal business account to help with privacy in receiving money.

I streamed for one day, and received a few donations (around $100 - 200 USD?) which none of this appeared in my balance. I thought this was odd so I went into my account and it asked for personal details to confirm my identity. So I submitted my passport and verified my email and all the money came through no problem- info was reviewed and accepted no problem.

Then bam- all of a sudden 10 minutes later I get an email saying I'm permenantly restricted... No reason, and that I can't ever use paypal again or access my money for 6 months. Long story short, I'm doing what tens of thousands of other streamers are doing- on a new account, to be randomly insta banned from paypal. Twitter sends me messages saying they can't do anything, I phone paypal and they say they no longer want my business? WHY??

Anyway. Now I'm abroad, with no way to make money or get home, I really really need help in sorting this. I can provide whatever information paypal needs to help, I just need some advice on what to do- as I can't continue my job on twitch without paypal as can't receive money now 😞

Any help is MASSIVELY appreciated.

here's a similar problem to me:

https://twitter.com/froste/status/1417770702598459396?lang=en

[lydiaviolet]

here are the helpful twitter replies:

(phone calls were even worse, I was literally just screamed at by this woman saying to uninstall paypal from all my devices... what)

"I understand this is a frustrating situation. As your account was permanently limited, this would mean that you would be unable to use PayPal again going forward, including creating any new accounts. You will need to look into using an alternative payment provider. This type of decision isn’t something we do lightly, and I can assure you that we fully review all factors of an account before making this type of decision. Thank you for your understanding. ^RN"

"Hi there, I apologise for the delay in responding. Sometimes PayPal makes the decision to end a relationship with a customer if we believe there has been a violation of our terms of service or if a customer's business or business practices pose a high risk to PayPal or the PayPal community. This type of decision isn’t something we do lightly, and I can assure you that we fully review all factors of an account before making this type of decision. While I appreciate that you don’t agree with the outcome, this is something that would have been fully reviewed and we would be unable to change. You will need to look into using an alternative payment provider. I regret that we’re unable to provide the answer or solution you’re looking for in this situation. ^RN"