Clickbank dispute rejected -- why??

[Mommyjillyb]

I just received a message that my claim of unauthorized account activity was denied... and I'm left with the impression that it evidently is okay, once you authorize a small transaction (regardless of whether you received anything or not), for that seller to then go ahead and siphon your account for additional money.

Here's the situation. My husband authorized a $4.95 payment to an online seller with hopes of catching a streaming broadcast of a football game:

Product: Catch The Action LIVE!
Vendor's Site: http://stream-online-movie.com
Charge from: ClickBank

Unfortunately I wasn't there, otherwise my "scam!" alarm bells might have gone off. Evidently this "service" entitles you to access information about possible programming that could be streamed online, but without promise of any actual access to programming. Nice. Okay, so we're out $4.95 -- embarrassing lesson learned.

After that, however, a subsequent charge of $45 appeared on our PayPal account. Apparently this company, after already charging us money for nothing, was now helping themselves to additional chunks of cash from our bank account.

PayPal's solution was to suggest that we deactivate the Preapproved Payment Agreement from our profile, disallowing the merchant for making future charges to our account. Well, yeah. But I'm left wondering if, under PayPal's fraud guidelines, it's okay for a company, after you authorize a small payment, to arbitrarily charge a second transaction (for  no exchange of product or service, no less). If that isn't unauthorized, I don't know what is. 

Next steps, anyone?

[profdata · Accepted solution]

PayPal's solution was to suggest that we deactivate the Preapproved Payment Agreement from our profile, disallowing the merchant for making future charges to our account.

Your Hubby gave them permission to do this when he signed with clickbank. 

i got a pop up screen looking like it was from comcast stating I had won a $1,000 gift card and to click "here" and fill in the info.

Small print on the bottom of pop up stated I would be signed up for a screption service and my paypal account $45.00  and then $10.00 for each month.

I didn't Click "here" and reported it to comcast.

You only hope is if you bank will let you file an unauthorized transaction claim with them.

[Mommyjillyb]

Thanks for the info. I'll just consider that part of our "lesson tax" for this transaction. 🙂

[MrsMonteSS]

Yes,  Once he agrees to the terms, and even created re-occuring payment, it puts you dead in the water!  However, I've had some pretty good experiences getting refunds from Click Bank. Have you tried calling them yet? RGG