I purchased a video game on ebay from someone in China on Nov. 25, 2011. Granted, I did not know this person was in China until I had already completed the transaction, as his location was not on his ebay seller profile. There was a USPS tracking number given, but the last notation listed on the USPS tracking site was in Jamaica, NY on Dec. 12, 2011. I waited a couple weeks, still received nothing in the mail. Tried contacting the seller, got no response. Was told I would have to file a dispute claim with Paypal, and I did that on Dec. 27, 2011. Dec 30th rolls around and I am informed that my case is under review by Paypal, and that they would let me know something by January 16, 2012. January 16th comes and I receive this email from Paypal, "It's taking a little longer than we expected to reach a decision. We're actively working on your case and will notify you on the next steps as soon as possible." It's been 2 WEEKS since I got that email. How long could it possibly take to review a claim that OBVIOUSLY shows I did not receive the game I bought?! For crying out loud, I live in TENNESSEE....NOT Jamaica, NY! Paypal needs to get on the ball, get their heads out of their rear ends and quit fiddlefarting around with my claim. It's been over a month since I filed my claim, and over 2 months since I purchased the stinkin' item. What the heck?! It doesn't take a month to do a little research! Geeeeezzzz!
Has anybody had a similar problem with Paypal taking their sweet time on a dispute claim like this?
