Had anyone else had awful experience with Paypal ? I called to confirm my transaction will be in my account today ( transfer from bank to Paypal by mistake) it’s been a week and my account was updated and stated my money will be in my balance 9th Feb. So I called to just confirm. As it still wasn’t. To be told there is no funds and a error with my bank. I spent nearly an hr on the phone with my bank to be told no error funds has 100% been taken by Paypal and 100% has cleared its there issue. Upon calling back I had issue after issue with poor service. I then demanded a manager and a supervisor came who too was poor with customer service and admitted to me the advisor earlier should of never told me to contact my bank. ( so admitted I wasted 2hrs in total with Paypal and my back in calls) I then told her I want to make a complaint she told me to do it online. I said no I want to speak to someone. She refused. So I demanded a manager she refused I told me she is the last point I can give my complaint to her. But my complaint involved her due to how I was spoken to like I’m retarded. She continued to refuse any managers spoke down to me. And I got nowhere. I got sooo distressed from the issue when I only called to confirm and left with panic my money was lost.
It’s been 6 days. And Paypal state it will be there Today. After talking to my bank they confirmed it cleared Wednesday just gone and Paypal are holding on to it when it’s already cleared
