Monarch Airlines

[anthonydclark]

This is getting silly I think Paypal is trying to stop people claiming from Monarchs demise.

I have put the case into dispute but is showing as 0 case in dispute and when i try again it says this case is already in dispute. 

Either there is something wrong with Paypal dashboard or they are attempting us to stop putting a claim in.

I have emailed them through the message thing and come back with some nonsense!

Can someone advise if there is an issue with Paypal Resolution Screen or NOT!

[AlisonOK]

I had the same problem.  I have put it through as "Unauthorised Activity", which doesn't seem quite right but is the only way to get it to show as an open case in the resolution centre.  

[DarrylN]

Paypal is snowed under with resolution requests.

Go to

https://www.paypal.com/gb/selfhelp/contact/call

This give the freefone number and a 6 digit code.

Call them direct (freefone) and ask to speak to an agent.

I called them earlier today. Only a 7 minute wait on the phone and the agent sorted it in 2 minutes. Even gave me the date of the refund (2 weeks). All credit to Paypal on this one!