Prolblem of not as described items

soso15122007
Contributor
Contributor

Hi

I bought 2 items from 2 different sellers and both items were not as the pictures that the sellers were displaying, so I file disputes for them on papal that were escalated to claims later. I ask for full refund plus the return postage fees and provide some links to pictures that illustrate the significant differences between the sellers original advertising pictures and the items I received.

 

Is there any chance for this to happen? I mean Will I receive the full amount back plus the return postage fees?

 

Is there any chance that the sellers win the claims 😞  ?

 

Thanks in advance

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8 REPLIES 8

savvy
New Community Member

yes, just stick with it.. you will be ok

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soso15122007
Contributor
Contributor

Hi

Thanks for your reply

Can you please tell me what happened with you?

I need to stop worrying I'm very nervous these days.

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soso15122007
Contributor
Contributor

Where are you guys????

Anyone?

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Paul_Brooks
Contributor
Contributor

"" Will I receive the full amount back plus the return postage fees? ""

 

Unfortunately,No you wont recieve the return postage fees !! you have to foot that yourself..

 

In my case,i bought a portable stereo from a seller in usa before christmas,i paid $350 (£220+) for it,when it got here absolutely Nothing worked on it and it had damage,i contacted the seller,he told me to return it,i started a dispute through ebay,then i got a message from ebay saying that the seller will give me a refund,but i will have to box the item back up and return it back to Usa,when i worked it out,i found to send it back would cost me at least £80-£100,that money would have to come out of my pocket and i would'nt get that back,so i would have to spend £80-£100 to get my £220 back,so when i found that out i contacted the seller and told him,then i said to him that to make us both happy,i would accept a parcial refund so i could attempt to have it repaired,but soon as i said that,the seller never responded ever again..and when ebay told to send the item back,i was told to do it before a certain date,obviously i was'nt going to,but there was no other options to explain my story,so i came to a brick wall,then the time ran out and now i'm left with a heap of worthless junk thats not worth a £10,no refund,no parcial refund,no help from ebay,no help from paypal,no help from the seller !!!

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soso15122007
Contributor
Contributor

where are you paypal team !!!!!!!!!!!!!!

 

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soso15122007
Contributor
Contributor

Paypal is reviewing my claim and said it will back to me by 15 January 2011 and nothing happened yet????

 

Paypal team where are you???????????

Why no one answered my concerned until now?

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classy-diva
Frequent Contributor
Frequent Contributor

Ring PayPal and talk to them whilst you are on the phone they will no doubt refund you.

 

 

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PayPal_Wayne
Moderator
Moderator

Hi guys,

 

This Community isn't really a form of contacting Customer Services. Unless we are needed we will usually hang back from giving an answer and allow other Community members answer Smiley Happy

 

classy-diva has the right idea, call PayPal on 087 07 307 191 to see if Customer Services can help at all

 

Wayne

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