Facebook Marketplace Purchase is PayPal Goods and Services Protect me as a buyer?

Kcon84
Contributor
Contributor
If I buy an item from Facebook Marketplace Purchase through PayPal Goods and Services will it protect me as a buyer? So if for example they send the wrong items, or they block me on Facebook will I be able to get my money back?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kcon84 


That depends on many factors all listed in Paypals buyer protection policy for you to read so you can risk assess your transactions.
Legal (bottom right of Paypals pages) > user agreement > buyer protection.

HOWEVER..........


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.

The best thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.




Advice is voluntary.
Kudos / Solution appreciated.
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