What is PayPal's customer service number in the Philippines? I have tried googling it with no luck.

Graves2Gardens
Contributor
Contributor
I'm sending money to my fiance in the Philippines each week. No problems. She just transfers the money from her PayPal account to her bank account. Now, PayPal gives her an error message saying she has reached her limit and needs to send in identifying documentation to continue. There is no other information provided. She completed the ID online form and send them or documents, to no avail. Is there a customer service phone number in the Philippines? The only one Google shows me and the only one PayPal app shows me is the US number. And she cannot afford to make an international call that will likely put it on hold for an hour or longer, like is typical in the United States. Does anyone know where I can find a Philippines customer service phone number?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Graves2Gardens 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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