Customer support is openly lying to me about a payment

thomasempl
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Response about a WITHDRAW from Paypal - they calim I was trying to make a payment using Paypal

 

"I understand that it's concerning on your part especially that your money has been reversed. At the same time, for us to make sure that all your card transfers will be successful, all your credentials on PayPal must match with what you registered on your bank.

We haven't receive any response from your bank regarding this matter so we encourage you to contact your credit card issuer and speak to their Online Authorization Department to find out why this withdrawal was denied. Here are some common reasons why a card issuer would decline a payment"


they claim i was trying to make a PAYMENT with PAYPAL, while I was doing a WITHDRAW FROM PAYPAL

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thomasempl
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thomasempl
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.................

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thomasempl
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Paypal is not at fault - my visa card details where out of date. I had a mental breakdown for personal reasons.

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