Rockstar dvd

spam1138
New Community Member

Can anybody tell me if they have been scammed by Rockstar dvd on e-bay? I have ordered a copy of Rouge One on Blu-ray then received a e-mail supposedly from E-bay to tell me the money has been paid. Then an e-mail from Rockstar to tell me that Pay-pal have held onto the money, so they won't send the dvd and have cancelled the order. Please contact Pay-pal to ask for a refund. On the Pay-pal site i can find no record of the transaction , at all.

Many people have posted on Trustpilot that they have been scammed on this very purchase.

I find the Pay-pal site very unhelpful to use. can anyone assist me on how to claim a refund under "Item not arrived" , i'm getting nowhere, fast!

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi spam1138,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

If you cannot locate the transaction on PayPal to open a dispute but the payment is showing on your bank/card statement please contact your bank and open a claim with them for a refund.

 

- Siobhan

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