Hello all
Recently I did request and escalate claim to paypal for few claim cases, and some of them have been resolved by paypal.
Today I am receiving email supposedly from Paypal, see the extracted email as follows. I am bit worried because it requests me to click on one link, because I am not sure if this is really from and for paypal purpose.
I immediately login into my paypal account and there was no such notification in it. I am just curious if Paypal does actually notify me in one's paypal account for such a request or it is always done through the email.
Thank you for any feedback!
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PayPal <cs_surveys@paypal-customerfeedback.com>
To - - Today at 12:37 AM
Dear <my full and correct name>
As part of PayPal's commitment to excellence, we invite you to share your thoughts about PayPal's dispute resolution process.
We place great value on your time, so this survey should take less than 5 minutes to complete. All feedback in addition to other information collected will be used in accordance with PayPal’s Privacy Policy. Survey answers may be tied back to respondents. In the survey, you will have the opportunity to opt out from being contacted regarding feedback.
Please visit the following website to complete the survey. Simply click on the web address below (or copy and paste the link into your browser):
https://www.paypal-customerfeedback.com/?cfmxxdn2vrrh3mx&lng=en_US
We appreciate your participation and look forward to hearing from you.
John McCabe
Senior Vice President
Customer Service and Operations
Please do not “Reply” to this invitation.
For technical assistance, should you have any problems accessing or completing the survey, please e-mail Medallia, our partner in this process, at Technical Support.
If you prefer to be excluded from future surveys and survey correspondence, please go to: Opt Out.
Please do NOT forward this email to others. You have been given a unique URL with which to take the survey. The system accepts only one response for each unique URL.
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