Pending payments not getting released on release dates

sugarandspice12
Contributor
Contributor

Hi All, New to paypal community and was wondering if anyone could give me some advice? The subject pretty much says it all and this is the second time that a non eBay item payment has failed to release on the date given can anyone tell me why this is happening? i think the policy for people new to paypal is great but i'm getting very annoyed that my funds aren't being released when i'm told that they will.

Thanks for any responses

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3 REPLIES 3

minty1
Advisor
Advisor

Hi sugarandspice12

 

Sometimes they give u a date but then its not received until 1/2 days later

Contact customer service using the contact us/ call/email us tab(emailing is slow) so if u do call dont select any options just hold on until u speak to someone if poss

 

Or www.facebook.com/PayPalUK and @AskPayPal for Twitter for a quicker response

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sugarandspice12
Contributor
Contributor

thank you for your reply, i have contacted them but will be even slower now it's friday. Little annoying for honest people to have it not released when they say it will be

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minty1
Advisor
Advisor

You're welcome

I understand your annoyance been there too !

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