Allow payment without account signup

jcabotl
Contributor
Contributor

We've had a number of customers complain that they have issues in using our on-line payment processing with PayPal.  We deal with small businesses that are purchasing software from our site.  It boils down to a few things:

 

1.  If the user has a credit card that is already linked to a Paypal account, they MUST login to their account.  Some of our users are using their personal cards for business transactions and DO NOT want to log into their personal account for business transactions.

 

2.  If the user has a shipping address / billing address already in an account, again they MUST log in.

 

3.  If the email address that they have is already linked to a paypal account, again, they MUST log in.

 

While I realize that individuals can go through the myriad of steps to set this on their paypal account, how can we, as a vendor, set this up so that users who simply want to pay with a credit card (and NEVER log in) do so?

 

Thanks,

 

Jon

Login to Me Too
2 REPLIES 2

skier
Advisor
Advisor

You get the services you pay for.

 

Website Payments Standard is designed to work one way and you have very limited control over it's behavior.  And you only pay for the services you use.  That's why folks choose this product.

 

However, if you want to totally control the customer experience, then you need to use PayPal's Website Payments Pro.

 

* Website Payments PRO costs $30/month plus transaction fees.
You need a business account and you interact with the PayPal engine via API calls. Pro is designed for your customer to have the option to pay with credit card and stay on your site. The customer completes the transaction on your site, they are not redirected to PayPal to complete the payment. This method gives you control over the customer experience and you are responsible for storing the customer's credit card information. Note, you will also be required to meet current Payment Card Industry or PCI compliance standards. Payment Card Industry Data Security Standards (PCI DSS) are network security and business practice guidelines adopted by Visa, MasterCard, American Express, Discover Card, and JCB to establish a "minimum security standard" to protect customer’s payment card information. This is a requirement for all merchants that store, transmit, or process payment card information. Pro is currently only available to US, UK and Canadian Accounts.

 

 

Regards,

 

skier

Login to Me Too

jcabotl
Contributor
Contributor

skier,

 

Thanks for that update.  I guess we hadn't researched that option as of yet.  Sounds exactly like what we need.

 

Thanks,

 

Jon

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.