Hold on payments after delivery is confirmed?
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I want to know you're experiences with this hold policy. I have sold multiple items on eBay and I always get a tracking number when I ship an item. I have confirmation that the items have been delivered but I still have holds on the money. I have also added the tracking numbers to paypal and to eBay. I have not however received any feedback yet. It has only been a few days since the items have been delivered but I want to know if I'm going to have to wait the full 20 day hold or if anyone has experience with this and can tell me how long it takes. Thanks
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Yea I'm not getting my money eather if u know how to get your money please tell me cuz it keeps holding my money
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Yea i am not getting my money released either! It has been delivered for over a week. Usually it is released as soon as the delivery is confirmed...must be an issue here. I need my money ASAP, bills dont wait. I dont know what to do.
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The policy is that PayPal may release the funds after the buyer leaves positive feedback or 3 days after PayPal can confirm delivery of the item.
If it's been more than 4 days, you should call PayPal... login to your PayPal account and click on the "Contact Us" link on the right side of the page... there you will find the PayPal phone number for your account. If you can't login or find the phone number, use the following PayPal Customer Service phone numbers...
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I shipped item parcel post without delivery confirmation (and for all you ebay nuts - I certainly do not need a lecture about that, thank you very much) and only then found out about the hold policy. Customer left positive feedback and I waited >24 hours but still no funds released. I did find somewhere on Paypal's site that funds should be released 24 hours after positive feedback is left.
So I call one of the numbers above (Thanks!!) and they released the funds, no problem. They told me it should have been automatic. It was only 36 hours after the positive feedback was left. So give them a call!!
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I think their hold poicy is excessive! I think they are either short of cash or are working on our money. Either way I am looking at other venues to use so this doesn't happen to me ever again.
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I keep seeing this advise from other people who obviously are once-month sellers; "Call Paypal if past 36 hours, they'll release your funds". Idiotic! I and many others, I am sure, do NOT have the time or inclination to babysit Paypal and call them everytime to beg for a realease of funds. This could be hundreds of calls a month! USE YOUR HEADS when you make these stupid remarks!
Bottom line is, nothing should be shipped BEFORE payment is made, and I mean MADE (available to seller). Ebay and Paypal in all their glory, DO NOT rule the world. They not only try to control member accounts and funds (which is always legally questionable), but they also assume that THEY control THE SELLER"S business, the US Postal System, UPS, etc by stipulating their own rules and timelines, methods, etc on shipping. The whole thing is ludicrous, I am constantly amazed that this stuff is even allowed to go on in a modern society with consumer protection statutes in place.
I know I am venting here, but everything I said is absolutely true! It is abominable what they are allowed to do to American citizens.
I too, have now to make a choice. I have no money in which to ship any longer, as all collected sales funds are used to operate my part time selling business. I DO NOT infuse my own personal household money into this part time sales game and never will. I can barely pay my bills already, which explains wjhy I even "beg" for money on Ebay(might as well call it that these days).
I am suspicious that this may be the entire reason behind Paypal's "pending" policy, an attempt to force account holders to deposit more of their own outside money into their accounts, hence giving Paypal a larger reserve of money to draw on and invest. These are hard times for the "Big Corporation" too, ya know (what a joke!).
So now, Paypal and Ebay (same company) will force me to fall into multiple claims with buyers not receving their items on time or at all. I have already notified both that I will not be held accountable, they will, by their actions.
If Ebay and Paypal want to run my affairs, that is fine, as long as they PAY all related expenses and also pay to house and feed me while I work for THEM.
I wonder if a Boycott on ALL shipments by sellers would do anything.......
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I'm ok with Ebay/Paypal wanting signature confirmation on delivery before releasing payment. But holding the money for some unspecified period after that, with no way to get an explanation - no, definitely not. That amounts to an unconditional money-back guarantee on every sale, entirely at the discretion of the buyer, which is out of the question. It's a perfect setup for scam buyers, and I'm not going to be harassing buyers by email, begging for positive feedback so I can get my money.
Why couldn't the banking industry get it together and create a system for easy, secure person-to-person fund transfers from one checking account to another, for a fee? Why concede this business to PayPal? I should be able to post a 'transfer ID" number in my Ebay listing, and the buyer just makes the transfer through his bank's web site. We can already pay our utility bills online. Banks should just extend that system and take PayPal's business from them.
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