You will not be able to downgrade your account yourself. You will have two options to get this actioned.
1. Call Customer Service and request that they downgrade the account for you.
PayPal Customer Service:
US/Canada
1 - 888 - 221 - 1161
or
1 - 402 - 935 - 2050
4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday
Note, If you're trapped in the the phone maze, press Zero.
BUSINESS SUPPORT US: 1-888-215-5506
UK/IRL: +44 (0) 8707 307 191
BUSINESS SUPPORT UK: 08707301880, BS Email: business-support @ paypal.co.uk
China: 86-21-2891-3401
Australia: 1-800-073-263
France: 0821 230 233
Germany: 0180 500 66 27
BUSINESS SUPPORT DE:0180 500 7590
TeleSales DE: 0800 1012109
Spain: 902 885 248
Italy: 848 390 110
Switzerland: +49 180 500 66 27
Belgium: 070 359 905
Netherlands: 0900 2658950
Rest of Europe: 00 353 1 436 9111
Other countries: 001-402-935-2080
2. Contact Customer Service via the secure webform from within your account and request via email that the account be downgraded.
These are the only ways to get your account downgraded, as you have to be confirmed as the account holder before an action such as this can be taken on your account.
Regards,
skier
