I keep getting logged out!

cougar63701
Contributor
Contributor

I can log into paypal with no trouble, but when I click on anything, I immediately get logged out.  I had a pop up that asked if I wanted to view items that were not secure, and clicked on "no", which I think caused this problem.  My operating system is Win7 and I am using Internet Explorer 8.  Can anyone tell me what I need to do to be able to use Paypal again with this computer?  Thanks in advance for any help with this!!!

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2 REPLIES 2

efsbigj
Member
Member

I am having this same problem but I don't recall ever clicking on any window that asked that question and then replying no to it. I really need to use my paypal account, I have over 50 shipping labels I need to print out and it won't let me do anything!! Please help!!

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cougar63701
Contributor
Contributor

I was desperate (like you are) and called a friend who suggested that I delete my history and clean out the cache - and then totally restart my computer.  She also suggested turning off my password reminder option prior to turning off the computer, and then turn the password reminder option back on when I rebooted.  I did these 3 steps - and after that I could use Paypal again without getting knocked off.  Sometimes that "pop-up" is FAST, it may have been there and you didn't actually see it...  The good thing is that these 3 steps will not do any harm to your computer - and may solve your problem! 

 

Good luck - hope this helps!!! Woman Very Happy

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