Need way to contact paypal.

strydr0
New Community Member

Well I entered a claim against this guy and heres what it said Yeah this dude scammed me. I bought a runescape guide but ended up with this bot. And the bot is against the TOS of runescape and they are getting sued. So I want a refund because I just bought a guide. And when I did it got a bot. I was like wtf. I want my money back. I will be disputing the other purchase because I was told if I spend like 6 more dollars that I would get the guide. But again it was the bot. So I want a refund and i`m sending this to the place where paypal reviews it because I talked to you before and you wouldn`t give me a refund. Now what I don`t get is instantly after it said from paypal "We do not do claims about item quality" Well It didn`t even have a guide so its not as described. So I was wondering if I could contact paypal somehow and dispute that because I never even recieved a guide just a bot which is getting sued and is against the TOS of the site. Ty for help

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2 REPLIES 2

skier
Advisor
Advisor

PayPal Customer Service:
US/Canada
1 - 888 - 221 - 1161
or
1 - 402 - 935 - 2050

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

Note, If you're trapped in the the phone maze, press Zero.

 

 

Regards,

 

skier

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surplusdealdude
Advisor
Advisor

I'd translate that geek-babble into English before you talk to Paypal.

 

And they aren't going to be able to help you - Paypal does not offer protection for virtual items, which your purchase is.

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