im also in this boat, i havent lost yet, and it might just be a mistake but depending what side your on you either loose everything or gain everything.
in most cases the buyer wins the dispute and the seller looses the product and money. even if the seller played by the rules and the buyer is a dirty cheat. Ever heard of a chargeback scam? i think its happening to me right now so i might be out $300
They will not hesitate to hire to collection company if you don't repay the amount lost in the dispute. If you refuse to repay them they have even been known to file suit in certain situations.
If the claim is filed against you and you loose, you loose the money as it is refunded. And it's quite possible, you may also not get the merchandise back if the buyer is not so honest.
Is there a time limit to when the buyer can file dispute against seller? I heard that when a buyer request full refund and send the item back to you, you can also file a claim against him that the item was further damaged. Did anyone try that?
