unable to verify credit card through validation process

paluser_48
Contributor
Contributor

so i confirmed my credit card and linked it, but when i try and send money to make a purchase it says

 

"This transaction failed because we were unable to verify this credit card through our card validation process. In order to proceed with your transaction, please select a different funding method or add a different credit card."

 

i don't have another card and there is more than enough money to make the payment in my account, i dont know what to do!

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

Did you "verify" your PayPal Account?

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paluser_48
Contributor
Contributor
I didn't confirm my bank account if that's what your asking and I never had a problem with it until today
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PayPal_Rachael
PayPal Employee
PayPal Employee

Hi paluser_48,

 

This message can sometimes mean that we cannot reach your bank to verify the transaction or they are not allowing it through. 

 

I would recommend calling your bank to see if there is anything they can advise you. If not, you might be best to give customer service a call as they will be able to look at the account for you and give you some more information. 

 

Verifying your account is also a good idea. This makes your account more secure and can help avoid payment issues. 

 

I hope this helps.

 

Rachael

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