Accidentally second account

avaomalley33
Contributor
Contributor
Hi, I was entering in my PayPal info into a website to make a purchase, but accidentally ended up making a new account under an email I don’t have. I gave my info, and the payment was made from my card, but I want to delete the account I accidentally made. How do I do that?
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kyson
PayPal Employee
PayPal Employee

Hi @avaomalley33Welcome to the Community Forum! I'm sorry to know that you have created PayPal account accidentally and you want to close it. In this type of situation, it's best to give us a call. Once we’re able to verify some information with you over the phone, we’re able to assist in resolving the issue. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page, and selecting Contact. From there select the "Password and account access option", "Login problems", and at the bottom of that page you'll find the contact options available to you. I hope this helps!  - Kyson

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