Account cancellation or Region Change

Rasheedghandour
New Community Member

How can I cancel my Account as I have moved from Malaysia and need to create new account with my Current E-mail in Saudi Arabia

 

I'm not able to close the old account even though I cleared all issues.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rasheedghandour 

 

Have you a 0 balance, no issues with your paypal account, are still in the same country where the paypal account is registered and have no pending transactions or subscriptions?

 

If all clear then reach out to customer services.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
However do not contact for ''account issues'' as they will tell you to contact customer services as they can't advise on account issues apparently as I have recently found out.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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