Additional user / UK verification process
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Posted on
Apr-05-2023
02:40 AM
Hello PayPal Community.
I've added my business partner as a user on our paypal account, which was not a problem. However, PayPal requires her identity to be verified, which should also not be a problem. The Confirm Identity form asks specifically for a residential address, which we provided.
The correct residential address is then rejected, with a 'we can't identify the business' message. Reminder: the verification process was not for the business, which is fully verified, but for an additional user. Has anyone any ideas?
Thanks!
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