Customer support

[Lionell96]

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

[sharpiemarker]

@RonanK 

Try private message via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

[MG500]

Hi,

I have a couple of questions regarding my Account that I would like to discuss with Paypal.

Is there a phone number I can ring in Australia to talk to someone about payments on my account ?

I have made an error and would like to discuss my options in person and come to a resolution as soon as possible.

Any information that could be provided would be greatly appreciated.

I am in Australia as stated above so an Aussie number would be required.

[kernowlass]

@MG500 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[MG500]

Thank you I am looking at the facebook page now. hopefully I can get this sorted out

[FrankBurgess]

There is no phone number on the contact page

 

[Blessing115]

Hi does anyone have contact numbers

[sharpiemarker]

@Blessing115 

Phone numbers can't be posted in the forums, they get redacted anyway, if there are CS numbers.

To contact PayPal:

1. Log on.
2. Click HELP at the top menu.
3. Scroll down and click CONTACT US.
4. Scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

Or contact via social media:

Facebook (US): https://www.facebook.com/PayPal/

Facebook : https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

[Paulos123]

Does anyone know if customer services is open today?

[kernowlass]

@Paulos123 

There open every day, its just the phone option is not operating at the moment.

You can still email or use live chat via the message centre in your paypal account OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[Lunamayah3]

Does PayPal have an 800 number?

I have logged in, scrolled down from the Home page and looked for the option "CALL US" but it's nowhere to be found, only Chat , Message or Email options.