Existing remembered device treated as new device at PayPal login

trikemantone
New Community Member

Why does PayPal sometimes treat my Chrome browser (even though I haven't upgraded or reinstalled it) as a "new device" (always "sheffield shf uk") and require verification at login? I don't live anywhere near Sheffield.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@trikemantone 

 

Don't worry about it, I get that with chrome and they say I am located in London (300 miles away)  😀

As long as I have just logged in when i get the message I know it was 'me' and not a scammer. 


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Kudos / Solution appreciated.
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