How do I Know my monthly sales limit?

[nexus1992]

I have an account with no limits BUT Paypal imposes a monthly sending limit of $2000 dollars. Every month I apply for an increase but I get rejected. Where in The dashboard can i know my monthly sending limit? A link would be okay

[PayPal_JonK]

Hello @nexus1992, 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues with your account limits. Are you asking about the amount you can send or the amount you can receive? If you've verified your account, there's no limit on the monthly amount of money you can send. You can send up to 60,000.00 USD in a single transaction, but we may limit that amount to 10,000.00 USD depending on the details of the transaction. These amounts can also vary depending on your currency.

If you're inquiring about the amount you can receive, I'd recommend reaching out to our Customer Support when it's convenient for you. 

Good luck!

 - Jon K

[nexus1992]

On hold $60.65 USD*

Why your money is on hold PayPal is withholding (for 21 days) any money above $2,000.00 USD in sales each month based on your current sales performance. How to access your money sooner Continue to update your shipping information or order status on the Activity page. On 13/05/2023, you requested an increase of the amount available to you. You can make another request on 12/06/2023.

[PayPal_JonK · Accepted solution]

Hi again @nexus1992, 

Welcome back and thank you for that update. Based on that information, it sounds like there's a limit of $2,000 USD in sales each month, and anything received above that amount will be held for 21 days. This kind of account reserve is set aside to help make sure you're able to meet any potential disputes, claims, chargebacks, or bank reversals and the liabilities caused by them. PayPal normally reviews reserves within 180 days of placement. Based on improvements to your account's performance, the reserve may be able to be removed from your account or potentially adjusted.

My apologies for any inconvenience this may cause, Best wishes and good luck with your current and future transactions, 

 - Jon K

[PATRIK1231]

Please i have same problem , and payments when start new month will be ready to withdrawl or when ?

[2TwistedTulips]

And where is your monthly limit information found, please?

[PayPal_JonK]

Hi @2TwistedTulips, 

Welcome to the Community! Great question. This would depend on what kind of limit you're asking about. If you have an Account Limitation, you should see steps to resolve it in your Resolution Center. If you're asking about Reserves or Holds, you should be able to see any transactions on hold or reserve in your PayPal Activity.

Please don't hesitate to reach out to our Customer Support teams for any assistance. 

Best wishes!

 - Jon K

[DynamikGraphics]

Can you actually address our issue(s) instead of just regurgitating the same scripted reply to everyone who posts here?! 

This "hold" has nothing to do with security or buyer/seller protection. Please spare us the scripted pretense. The REAL reason why PayPal has put this system in place is that it gives them a reason to hold funds for up to 21 days. PayPal's Terms & Conditions states clearly that they take CUSTOMER FUNDS and deposit those funds into third-party investments, where PayPal then earns interest on said funds. By agreeing to the EULA, the "SELLER" forfeits ownership of any interests earned on those funds. THAT is why PayPal wants to hold our money -- so you can earn interest on it. You cannot tell me that with this system, PayPal hasn't got a vested interest in forcing user accounts to stay funded long enough to earn interest....you know....like 21 days? There is absolutely no other reason for this BS. 

If the reasons were genuinely "protections" then there would be NO NEED to hold them for an inexcusable 21 DAYS. Even IF we (the sellers) meet your idiotic requirements to have funds released sooner, you STILL hold them for up to SEVEN DAYS. WHY?! What's the point of going through all this bull s*** headache to have them released if you're just going to hold the funds anyway?!

This system is no way designed to HELP the business owner. In fact, it literally chokes us. By holding our money, you prevent us from restocking, buying supplies, shipping, paying bills, etc. You are holding money THAT IS NOT YOURS!

I am so FED UP with this BS. I currently have $1700+ on hold because your broke **bleep** system decided my monthly sales cap was $2300. So now, anything I sell between 9/18 & 9/30 will be HELD. That's two weeks' worth of sales that my business can't use. So YOU tell ME how this is "helping" me? It isn't. None of the reasons I've been given for this disgusting system have made sense. 

Bottom line is this should be ILLEGAL, and TBH literally the only thing saving PP from a multi-million dollar lawsuit is their crafty EULA. 

[nexus1992]

Thank you very much @PayPal_JonK 

[DynamikGraphics]

You're wasting your time. PayPal has no intention of "fixing" your problem, because it exists to benefit THEM. 

I've requested increases at least 5 times (waiting the 30 days between each request) and I'm always immediately rejected; it doesn't even take a second to load or check -- it's as if the "Request" button is setup to trigger a "Declined" pop up box and nothing else. In my experience, this is a waste of time -- they will never grant you an increase using this method because it's just there to help hide their little scam. For appearances only. 

Besides, even IF you are granted an increase (let's say from $2000/mo to $5000/mo), this will do absolutely no good because the system is setup to fluctuate your cap based on a month-to-month basis. In other words, if your cap is raised to $5000 this month, but you do $2300 total sales for the next two months, PP will LOWER your cap -- so all that bull **bleep** they tell you about "establishing a solid history" with them is hot air. I've been using PP to run my business for YEARS and it all counts for nothing with this new "hold" system they've put in place. Even with my decades-long spotless record, I'm still fighting obscenely low monthly sales caps. 

The truth (and feel free to check the Terms & Conditions yourself) is that PayPal installed this "safety feature" at the start of 2023 for no other reason than to give themselves a legal reason to hold your money. Why? Because your EULA states in black & white that PP takes user deposited funds (that's money in YOUR account) and invests it in third-parties where they earn interest on it. Your EULA also states that by agreeing to it, you forfeit ownership of any said interest. So basically, PP has a vested interest in holding your money, and it has absolutely nothing to do with "buyer/seller protection." 

No one is that stupid. Especially those of us who are small business owners. Anyone can see that this system does far more HARM than GOOD to the business owner. I currently have $1700+ on hold because this idiotic system capped my monthly sales at $2300. Still two weeks to go this month and I won't see a dime of that money until late October.