How do I hide my name to my customers?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How do I hide my surname on my PayPal business account? I'm receiving donations from people on Twitch.tv and they can see my name and surname when donating to me. How do I hide my name or at least my surname?
- Labels:
-
Profile & Settings
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @twitchpaveltrg,
Welcome to the community! A Personal account will show the accountholder's full name to any party that transacts with that account. If you have a business, a Business account would be identified by the Business name.
I hope this helps clarify!
Olivia
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I actually do have a business account but it's still showing my personal name for some reason. My full name got leaked because of that.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey @twitchpaveltrg,
Thank you for posting on PayPal Community Forum! I understand that you would like to hide your personal name. Here's the link to a help center article to edit the settings. Under Business contact/information, there would be an option to hide the name from the public, kindly uncheck the box and click on the save button. If you need any help, please reach out to our customer support team through the available contact options on our website.
Regards,
Ayesha
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Hello, i want to close my account but it told me to contact the customer service. in Managing Account Archives
- Payment Notification Email From PayPal in Managing Account Archives
- Paypal Sends email many days after I have send money. Makes me crazy in Managing Account Archives
- Lost phone, cannot login, PayPal customer service unavailable for disabled people in Managing Account Archives
- Customer Care / Support in Managing Account Archives