How do I verify my address if I don't have any of the requested documents?

umanu
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Contributor

I'm trying to verify my details and I've used my drivers license to verify my identity and now I have to verify my address, but I didn't know that using my drivers license to verify my identity means I can't use it to verify my address! I have none of the other requested documents (utility bill, council rates, tax return/assessment, bank statement or Centrelink statement) because I haven't started paying any sort of bills yet. If I knew I couldn't use my drivers license twice, I would've used something else to verify my identity like my passport. Is there any way I can proceed to verify my address?

 

Note: in Australia.

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umanu
Contributor
Contributor

I fixed the issue by contacting customer service. They were very quick to respond and verified my address with just my driver's license.

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umanu
Contributor
Contributor

I fixed the issue by contacting customer service. They were very quick to respond and verified my address with just my driver's license.

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