How do secondary users login to a business account?

GuyM-UK999
Contributor
Contributor

How do secondary users login to a business account? We have successfully added two to our account but when they go to login it just takes them to their own person paypal accounts. Do secondary users have to have a different user ID and email address to login for the business account so its not the same as their own personal PP account?

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PayPal_Ayesha
Moderator
Moderator

Hello @GuyM-UK999,

Welcome to PayPal Community Forum and thank you for posting!

I understand that you're worried about the secondary user login access and I know how important it is to have your account running smoothly. I am glad you reached out! Please be advised that once you have successfully added the user to the account and assigned privileges to the secondary user. The user will receive an email from PayPal to activate their account and create a password. The user will have different login Credentials and not their personal one's. Here's the help center article to know more information. 

Good Luck,
Ayesha


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