I can't change my email address linked to FNB account.

[chantelleSA]

I have linked PayPal account to an email I don't use anymore. I have tried to change the address on my FNB Banking app but it keeps telling me the email address does not belong to the linked PayPal account. How do I change my email address to the one linked to PayPal? Very frustrating!

[PayPal_RachelK]

Hi @chantelleSA,

Welcome to the PayPal Community and thank you for your post!
 

I do understand your concern with this. In order to link your PayPal account with a third party, the email address on your PayPal account must match the email you are using on their site. To update the email address in your PayPal account, please follow the steps here. 

If you experience any issues doing so, please don't hesitate to contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.

I hope this helps!
 

- Rachel 

[Roxy1995]

I dont use the Paypal email that is linked to my FNB account anymore and want to link a new Paypal email to my FNB and it doesnt want to, it says The New Email Address Does Not Belong To The Linked Paypal Account . How can I remove the old paypal email from my FNB account?

[PayPal_Bindu]

Hey @Roxy1995,

Thank you for visiting to our community help forum!

I see you're looking to update your email address in your FNB account. I would suggest you to reach out to FNB support team for the necessary changes in the FNB account. 

Best wishes,

Bindu