I cannot login and also cannot use the forgot password tool
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have lost access to my PayPal account, if I login I get an error, if I try and reset the password I also get an error: 'Check your entries and try again'. If I try and contact support I need to login, which I can't. It also suggests to post in communities, which also requires a login, which doesn't make sense for a login problem.
I'm not sure how you can recover an account with a valid email, if the forgot password also doesn't work. I had to create a dummy account to even be able to post this question. This account has been in use for 15+ years.
- Labels:
-
Login Issues
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Well option 4 are always available.
The rest are normally open in working hours.
Advice is voluntary.
Kudos / Solution appreciated.
![](/skins/images/969EE294DC97B096AB9429A53D934B29/responsive_peak/images/icon_anonymous_message.png)
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Problem logging in in Managing Account Archives
- Blocked my account help Not can login in my account write what its not me in Managing Account Archives
- Trying to access 'Old' account but request new password saying theres a problem? in Managing Account Archives
- Login problem in Managing Account Archives
- Someone logged into my account and changed it to a business account. How do I change it back? in Managing Account Archives