I'm getting an error trying to set my security questions

danielgoepp
New Community Member

I'm trying to my security questions, and I'm getting the following error:

Screen Shot 2022-10-23 at 1.48.57 PM.png

From the console of my browser I guess:

[Error] TypeError: undefined is not an object (evaluating 'i.country')
checkInputValidation (validateForm.js:1:2909)
(anonymous function) (validateForm.js:1:2436)
bound (config.js:11588)
each (config.js:537)
each (config.js:304)
validateFields (validateForm.js:1:2284)
validateBeforeSubmit (validateForm.js:1:1252)
bound (config.js:11588)
dispatch (config.js:5393)
(anonymous function) (config.js:5045)
[Error] Failed to load resource: the server responded with a status of 400 () (securityquestions, line 0)

 

Anyone else experience this? I've tried contacting support, but that was a waste of time.

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @danielgoepp

Thanks for joining the PayPal Community! 

I'm sorry you're receiving an error when setting up security questions. I recommend clearing your cache and cookies, trying a different web browser or device, and restarting your device. If the error persists, please contact Customer Support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal. 

I hope this helps! 

- Meghan


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