Issue with adding number to login into my account. HELP!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm trying to log into my account, but when I do I have to confirm my phone number. When I try to add my number it doesn't fit and erases the first number so I can't receive my verification. It is a Japanese number. Country code is correct. What am I supposed to do now?
- Labels:
-
Login Issues
-
Profile & Settings
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You can't add a Japanese number to a U.S registered personal account which is what you are posting with.
Have you opened a U.S paypal account instead of a Japanese one?
https://www.paypal-community.com/t5/user/viewprofilepage/user-id/14913742
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I used a different browser and it worked.
My account is from the US as well as the bank account I use for it. My address has been a Japanese one for over a decade now without issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Not sure how you are getting away with it then as normally you can't add an international address to a paypal country specific account.
Read the link and be careful as you may be hit with a limitation at some point.
Advice is voluntary.
Kudos / Solution appreciated.
![](/skins/images/0FF1A2F377A75DEEE7D9B96ED67745BD/responsive_peak/images/icon_anonymous_message.png)
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Can I have business and paypal both accounts with same number and linked to same bank? in Managing Account Archives
- How to remove phone number if they are under different categories Mobile/Home? in Managing Account Archives
- How to close account that contains 0,06 dollars in Managing Account Archives
- Not able to process my request adding new phone number? in Managing Account Archives
- SMS Verification with No Phone Number Option in Managing Account Archives